Privacy policy - Liquid Lounge

1. Introduction

Last updated: 2026-01-26

Welcome to Liquid Lounge, a product of Mathoda AB ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Liquid Lounge, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account & Authentication Information

When you create an account or sign in, we collect:

-Email address

-User ID (UID) - a unique identifier for your account

-Display name (if provided via Google Sign-In)

-Profile picture (if signing in with Google)

-Authentication tokens

-Sign-in method (email, Google, or Apple)

-Account creation date and sign-in timestamps

Sign in with Apple: If you choose to hide your email, we receive an Apple-provided relay email address instead of your actual email.

2.2 Device Information

We automatically collect:

-Device model, manufacturer, and operating system version

-Unique device identifiers (Installation ID, Instance ID)

-Screen resolution and display settings

-IP address (for crash reporting and service functionality)

-Device locale and language preferences

-Time zone

-Network connection type (WiFi, cellular, offline)

-Push notification tokens (for sending notifications with your consent)

2.3 App Usage & Analytics Data

To improve our app and provide better features, we collect:

-App version and build number

-Session duration and frequency

-Screens and features accessed

-In-app interactions (buttons pressed, games played)

-Game scores and statistics

-Navigation patterns within the app

-App install, first open, and update events

-App performance metrics (startup time, screen rendering, network performance)

2.4 Crash & Diagnostic Data

To identify and fix bugs, we collect:

-Crash reports and stack traces

-App state at time of crash

-Device state (memory usage, storage, battery level)

-Error logs (may contain technical data about your session)

-Crash timestamps

2.5 Game Data & User-Generated Content

We store:

-Game scores and statistics

-Game progress and saved states

-User preferences and settings

-Custom configurations

-In-game achievements

2.6 Purchase & Subscription Information

For in-app purchases and subscriptions, we collect:

-Purchase history and transaction IDs

-Subscription status (active, expired, cancelled)

-Product IDs of purchased items

-Purchase timestamps

-App store information (Google Play or Apple App Store)

Note: Payment information (credit card numbers) is processed by Google Play or Apple App Store and is not collected or stored by us.

2.7 Communication Data

If you opt-in to push notifications:

-Push notification tokens

-Notification delivery status

-Notification interaction data (opened, dismissed)

2.8 Information You Provide

-Support requests (when you contact us for help)

-Feedback and ratings

-Shared content (if you use the share feature)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Provide App Functionality

-Authenticate users and maintain accounts

-Store and sync game progress across devices

-Enable multiplayer and social features

-Process in-app purchases and manage subscriptions

3.2 Improve App Experience

-Analyze app usage to understand user preferences

-Monitor app performance and identify areas for improvement

-Test new features and optimize existing ones

-Personalize game content and recommendations

3.3 Communicate with You

-Send push notifications (with your consent)

-Respond to your support requests

-Notify you about app updates or new features

-Send important service announcements

3.4 Ensure Security & Prevent Fraud

-Detect and prevent technical issues

-Identify and fix bugs through crash reports

-Protect against abuse, spam, and malicious activity

-Enforce our Terms of Service

3.5 Legal Compliance

-Comply with legal obligations and regulations

-Respond to lawful requests from authorities

-Protect our legal rights

4. Third-Party Services

We use the following third-party services that may collect information:

4.1 Google Firebase

Firebase provides authentication, analytics, crash reporting, cloud messaging, database storage, performance monitoring, and remote configuration services.

Privacy Policy: https://firebase.google.com/support/privacy

Data collected: Device information, usage analytics, crash reports, user IDs, authentication data

4.2 Google Sign-In

Enables sign-in with your Google account.

Privacy Policy: https://policies.google.com/privacy

Data collected: Email, name, profile picture, Google User ID

4.3 Sign in with Apple

Enables sign-in with your Apple ID.

Privacy Policy: https://www.apple.com/legal/privacy/

Data collected: Email (or relay email), name (optional), Apple User ID

4.4 RevenueCat

Manages in-app purchases and subscriptions.

Privacy Policy: https://www.revenuecat.com/privacy

Data collected: User IDs, purchase history, subscription status, transaction data

5. Data Sharing & Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Service Providers

We share information with trusted service providers who help us operate the app:

Firebase (Google) - Analytics, authentication, database, crash reporting

RevenueCat - In-app purchase management

Google Play / Apple App Store - Payment processing

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

-Court orders or subpoenas

-Government or regulatory requests

-Legal proceedings or investigations

-Protecting our rights, property, or safety

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Data Retention

We retain your information for as long as necessary to provide our services:

-Firebase Analytics: 14 months (default, configurable)

-Firebase Crashlytics: 90 days

-Authentication data: Until you delete your account

-Game progress and scores: Until you delete your account or uninstall the app

-Purchase data: As long as required for tax, accounting, and legal compliance (typically 7 years)

-Support communications: As long as necessary to resolve your request

After these periods, we securely delete or anonymize your data.

7. Your Rights & Choices

7.1 Access Your Data

You can request a copy of the personal information we hold about you.

7.2 Update or Correct Information

You can update your account information within the app settings.

7.3 Delete Your Account

You can request deletion of your account and associated data by:

-Using the "Delete Account" option in app settings (if available)

-Contacting us at info@mathodaproductions.com

Note: Some information may be retained for legal or security purposes.

7.4 Opt-Out of Push Notifications

You can disable push notifications in:

-App settings

-Your device's notification settings

7.5 Opt-Out of Analytics (Limited)

You may object to analytics processing where required by law.
We honor applicable privacy rights and will limit or disable analytics
processing upon valid request, where technically feasible.

-Limit ad tracking on iOS (Settings > Privacy > Tracking)

-Opt out of personalized ads on Android (Settings > Google > Ads)

7.6 Data Portability

You can request your data in a machine-readable format (where applicable).

7.7 Withdraw Consent

You can withdraw consent for data processing by deleting your account or uninstalling the app.

8. Regional Privacy Rights

8.1 European Union (GDPR)

If you are in the EU/EEA, you have additional rights:

-Right to access your personal data

-Right to rectification of inaccurate data

-Right to erasure ("right to be forgotten")

-Right to restrict processing

-Right to data portability

-Right to object to processing

-Right to lodge a complaint with your local data protection authority

Legal Basis for Processing:

-Consent - For analytics and push notifications

-Contract Performance - For account management and app functionality

-Legitimate Interests - For security, fraud prevention, and app improvements

8.2 California (CCPA/CPRA)

If you are a California resident, you have the right to:

-Know what personal information we collect and how it's used

-Delete your personal information

-Opt-out of the sale of your information (we do not sell data)

-Non-discrimination for exercising your rights

8.3 Other Regions

We comply with applicable data protection laws in all regions where the app is available.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence, including:

-United States (Firebase/Google servers)

-Other countries where our service providers operate

We ensure appropriate safeguards are in place, such as:

-Standard Contractual Clauses (SCCs)

-Adequate data protection agreements

10. Data Security

We implement industry-standard security measures to protect your information:

-Encryption in transit (HTTPS/TLS)

-Firebase Authentication security with secure token management

-Encrypted storage for sensitive data (using Flutter Secure Storage)

-Regular security audits and updates

-Access controls limiting who can access your data

-Secure coding practices to prevent vulnerabilities

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Liquid Lounge is intended for users aged 13 and older (or the minimum age required in your country).

We do not knowingly collect personal information from children under 13 (or applicable age in your region) without parental consent.

If we discover that we have collected information from a child under the required age without parental consent, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@mathodaproductions.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

-Changes in our practices

-Legal or regulatory requirements

-New features or services

We will notify you of significant changes by:

-Posting the updated policy in the app

-Sending an in-app notification or email

-Updating the "Last Updated" date at the top

Your continued use of the app after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: info@mathodaproductions.com

Response Time: We aim to respond to all inquiries within 30 days.

14. App Store Privacy Labels

Google Play Data Safety

Our Google Play listing discloses the following data collection:

-Personal info: Email, name (optional)

-App activity: In-app actions, game statistics

-App info and performance: Crash logs, diagnostics

-Device or other IDs: Installation IDs, device identifiers

-Apple App Store Privacy Nutrition Labels

Our App Store listing discloses:

-Identifiers: User ID, device ID

-We do not display third-party advertising in the app.

-Diagnostics: Crash data, performance data

-Contact Info: Email address

-Purchases: Purchase history

15. Additional Information

15.1 Do Not Track Signals

We do not currently respond to "Do Not Track" browser signals, as there is no industry standard for compliance.

15.2 Cookies & Similar Technologies

We use:

-Local storage (SharedPreferences, Secure Storage) to store app settings and preferences

-Analytics tracking (Firebase) to understand app usage

15.3 Third-Party Links

The app may contain links to external websites (e.g., via URL Launcher). We are not responsible for the privacy practices of these sites.

By using Liquid Lounge, you acknowledge that you have read and understood this Privacy Policy.